Live casino rules
Live table games operate under the same account agreement as slots and sportsbook. Winning balances, withdrawal limits and account closure apply uniformly across all game types.
LEGAL REFERENCE
Terms & Conditions That Protect Your Account
When you open an account with 7vv, these terms form the agreement between you and our platform. We've written them to be clear about how your account works...
Account security rulesDeposit and withdrawal termsGame play conditionsDispute resolution
Our Legal Framework for Pakistan
7vv operates these terms for account holders in supported regions of Pakistan where local law permits online gaming activity. Your account is subject to Pakistani data protection standards and international payment compliance. Deposits via JazzCash, Easypaisa, SadaPay and Raast are processed under our payment partner agreements. We retain transaction records for regulatory purposes. Withdrawals are processed to your registered payment method within
our stated timeframes. All funds held in your account remain your property; we do not claim ownership of deposits or winnings. Account closure is available at any time through your account settings.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
WE'RE HERE TO HELP
Policy Questions & Account Support
Team online
Live chat
Our support team answers questions about these terms and your account status in real time. Available during platform hours, we can clarify payment procedures, withdrawal timings and account rules specific to your region.
Email support
Send formal account inquiries or disputes to our legal support desk. We respond within 48 hours with written clarification of how these terms apply to your situation and next steps if needed.
Account settings
Review your active terms, linked payment methods, and account preferences directly in your dashboard. Update your contact information and communication settings anytime without needing to contact support.
CREDIBILITY SIGNALS
Why These Terms Matter to Your Security
Transparent policies
We publish our full terms here so you know exactly what you're agreeing to before opening an account. No hidden clauses or surprise restrictions appear after sign-up. We update terms with 30 days' notice via email.
Payment security
All deposits and withdrawals through JazzCash, Easypaisa, SadaPay and Raast are encrypted and verified. We never store your payment credentials; your bank manages that relationship directly.
Account verification
We verify your identity and location before your first withdrawal to comply with Pakistani regulatory standards. This protects both you and our platform from fraud.
Dispute procedures
If you believe a charge or game outcome violates these terms, our disputes team investigates with access to real-time game logs and transaction records. Resolution typically takes 5–7 business days.
Data retention
We keep your account data secure for the duration of your membership and for 3 years after closure, as required by Pakistani financial and data protection regulations.
No account selling
Your account is personal and non-transferable. You cannot sell, gift or share access rights. Breaching this voids your account and any pending withdrawals.
POLICY CONSISTENCY
How Our Terms Align Across the Platform
Sportsbook terms
Sports betting slips and outcomes are governed by these terms identically to casino rounds. Bet history is retained with the same 3-year record-keeping standard as deposits.
Mobile & desktop parity
Whether you play on your phone via the app or on desktop via the web, these terms apply equally. No separate mobile terms exist; your account rules stay consistent across devices.
Withdrawal consistency
All payment methods—JazzCash, Easypaisa, SadaPay and Raast—follow identical withdrawal verification steps and timeframes. No method receives preferential speed or lower limits.
Bonus & promotion rules
Any active promotions or account credits are listed separately in your promo board. These terms define the legal baseline; promotions add extra conditions on top, never remove rights.
Account closure
Whether you close your account from settings or contact support, the same closure procedure applies. Pending withdrawals clear, and your data is archived per our retention policy.
Dispute standards
Disagreements about game outcomes, charges or account status are reviewed by our independent disputes team using identical criteria whether you play live, slots or sportsbook.
ACCOUNT INTEGRITY
What These Terms Guarantee You
Funds always yours
Deposits remain your property at all times. We never claim...
No hidden fees
Deposit, withdrawal and game fees are disclosed before you confirm...
Clear withdrawal windows
Withdrawals via JazzCash, Easypaisa, SadaPay and Raast are processed within...
Account control
You can pause deposits, adjust limits or close your account...
Game transparency
All slot, live table and sportsbook outcomes are generated fairly...
Dispute resolution
If you question a transaction or outcome, these terms guarantee...
Frequently Asked Questions About Our Terms
Account violations—such as using false identity data, attempting fraud, or creating duplicate accounts—result in immediate suspension and forfeiture of your balance. We retain the right to report serious violations to Pakistani authorities. Minor breaches receive a warning before suspension.
Yes. These terms allow you to adjust your account limits in settings anytime. New limits take effect on your next transaction. Lower limits are applied immediately; higher limit requests may require identity re-verification for compliance.
Our support team can verify your identity via email, registered phone number or payment method and help you regain access. You'll need to confirm your date of birth and registered address. Account recovery takes 24–48 hours.
These terms apply only to account holders in supported regions of Pakistan where local law permits gaming. If you move outside Pakistan, you must notify us. Accessing the platform from restricted jurisdictions may violate local law; 7vv assumes no liability for your regional compliance.
After account closure, we retain your transaction history, identity records and payment data for 3 years as required by Pakistani financial regulations. After 3 years, your personal data is securely deleted. You can request a data export before deletion.
Our disputes team reviews live game logs, betting history and system records to make a final determination. If you remain unsatisfied, you may escalate to our external adjudicator. Their decision is binding under these terms and Pakistani gaming standards.